A group/sub-group can be created only by Owners / Tenants or Admin. This feature is not available for staff. Below are the steps to create a group:
Step 1: Click on ‘Forums’ and then click on ‘Groups’ from the drop-down
Step 2: Click on the ‘Create New Group’ button on the right-hand side
Step 3: Mention the name of the group and put a group description
Step 4: You can select access to the groups here. If you choose ‘Open’, then all the members and non-members can view the post and discussion as well. If you choose ‘Restricted’, all members and non-members can see this group but only members can view the post and post discussions. If you choose ‘Secret’, then only the group members can see the group, view and post the discussions.
Step 5: If you want group members to add/invite other members too, mark the checkbox and then click on ‘Create Group’
If you need any assistance in creating a group write to us at firstname.lastname@example.org, we would be happy to help.