Updating the complaint

  1. Go to My Complaint Box from the ‘Complaints -> Complaint Box’ menu.
  2. The last column in the table title ‘Actions’ has an icon with the tooltip ‘View/Update Complaint’ .Clicking on this icon will open up  a pop-up  screen to make updates to the complaint.
  3. You can make the changes / updates that you require.
  4. Click on ‘Update’ button to save the changes.

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