ApnaComplex Gatekeeper offers the ability to track Water Tanker Trips in the Society with utmost ease. Your security guard can record each Water Tanker trip from Gatekeeper. However, the portal administrator needs to do some simple configuration for the security guard to be able to use this capability. Following are […]
How to bulk update Residential units data?
There are two ways to bulk update Residential units data. (a) Go to Complex->Residential Units. Select the flats that you want to update in the last column – and click ‘Bulk Edit Selected Units’ in the footer of the table. On the resulting screen, you can select the fields that […]
What is the Sentry lock / unlock functionality?
ApnaComplex offers an innovative and path breaking way to lock / unlock your vehicles for additional safety. Once your vehicle is inside your campus/building in its designated place – you can open ApnaComplex app – go to My Unit -> My Vehicles Tab and click on “Sentry lock” to enable […]
My vehicle’s tag is not being detected by the Reader. What could be wrong?
As a first step, please ensure that the Reader is working for other vehicles that have tags and only your vehicle is not being detected. This is to ensure there is no issue in the Reader/Sentry Controller. If the reader is not working for any of the tags, please check […]
Where can we see the Vehicles Movement / Vehicle Tracking Details?
Please login to ApnaComplex and go to Gatekeeper->Vehicles. Click on “Vehicle Movement” button (if you do not see this button, this means that Vehicle Sentry is not enabled for your Society). On the resulting screen, put the date range to see the list of Vehicles and the time stamp at […]
A resident who was issued a RFID tag for his/her vehicle is moving out. How to ensure s/he cannot enter the campus?
As a part of move out process, please ensure that the vehicle of the resident is deleted from the portal. To delete the vehicle, please go to Gatekeeper->Vehicles, filter on Vehicle in question and delete the same. You have to repeat the process for every vehicle owned by the resident […]
When a vehicle is deleted from ApnaComplex portal, will the RFID Tag also get blocked at the Gate?
Yes. When you delete a vehicle in ApnaComplex (to delete a vehicle go to Gatekeeper->Vehicles and click ‘Delete’ icon), all RFID tags that are associated with that vehicle will automatically be inactivated and the same information will get synchronized with Sentry Controller(s) at your Gates. This means that once the […]
How to I associate RFID Tag with a vehicle?
Please ensure that the vehicle is first added in ApnaComplex. To add a vehicle, please login into ApnaComplex portal (as an admin) and click on Gatekeeper->Vehicles. You can click ‘Add Vehicle’ button there to add the vehicle. Against the vehicle record, you can see “Add/Delete RFID Mapping” icon. You will […]
What is Vehicle Sentry?
Vehicle Sentry is a Vehicle Movement Tracking, Vehicle Authentication and Vehicle Authorization System, that can be deployed at the various entry/exit gates of any Apartment / Gated Community / Offices. With the help of Vehicle Sentry, (a) Only pre-authorized vehicles can enter / exit from a Gate without manual verification […]
Housing Society is only for members and not a commercial entity. Does it really come under GST?
[Last updated on July 14th 2017] As per the GST Act, under section 6.21(1) (page 24 in the PDF file), every supplier “person” is liable to register under GST if his aggregate turnover in a financial year exceeds twenty lakh rupees. Under section 2.84(l) (page 9 in the PDF file) […]