If you are not getting visitor notifications on your mobile phone(One Plus), we request you to follow the below steps to enable visitor notifications:
Step 1: Click on the ‘Settings’ option and click on ‘Apps & Notifications’
Step 2: Click on the ‘ApnaComplex’ app
Step 3: Click on ‘Display over other apps’ under the advanced option
Step 4: Enable the option for ‘Allow display over other apps’ shown below
You will be getting the visitor notifications all the time from now onwards as and when your visitor is at the gate. If you need any assistance, please write to us at firstname.lastname@example.org, we would be happy to help.