Go to Directory->Maintenance Staff, click on View/Update Role icon that is present in the actions column. Ensure you click “Add Maintenance Staff” button at the top in case the staff is not added yet. >> On click of which a pop-up screen will be opened >> Select the relevant Administrator […]
How to validate members requesting to join the portal?
Administrators can go to Complex->Settings and check the box for “Enable document upload for new Joinees” setting. Once checked, any new member requesting to join the portal will be forced to attach/upload any document such as proof of ownership/residence. This document will automatically be emailed to the administrator and also […]
I am getting errors while uploading excel. What could be the reason?
ApnaComplex supports excel upload for most of the functionality. Units, Members, Vehicles, Assets, Opening Balances, Charges, Payments, Bills, Expenses, Credit Notes and many more – all these have excel templates. However, first time users typically encounter issues while uploading the excel sheet into the portal. Listed below are few very […]
Unable to access ceratin features of portal upon login
Most likely reason why you are not able to access all features upon login is (a) You are are not associated with any community (b) You have not added any residential units (Plots/Villas) in the portal. For (a): 1) Please login to the portal, and then go to Complex->Search. 2) […]
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