Searching complaint history for a flat (when user calls about their flat)

  1. Go to Complaints->Complaint Box
  2. In the second row, second column, type the unit name for seeing the complaint history of that particular flat.
  3. Alternately, Go to Complaints->Complaint Box and click ‘Search Complaints’
  4. Enter the flat and other parameters such as date range to get the compliants for a flat.

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