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How to define escalation matrix for your society complaints?

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Closing/Cancelling the complaint

• 1
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Difference between Complaint Box Admin and Complaint Category Admin?

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• 3906

How do I delete wrong complaints or invalid complaints?

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• 3941

How do I raise complaints via SMS?

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• 9130

How does escalation matrix work for Complaints?

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How can I find which complaints have been escalated?

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Logging a new Complaint

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Searching Complaint history for a flat (when user calls about their flat)

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• 3838

Updating the complaint

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• 3997

What is the use of Job Card in Complaint Box?

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• 8659