ApnaComplex Support | Help | FAQs | Videos | Training
  • Home
  • Features
  • Get Started

ApnaComplex Help

  1. Home
  2. Complaint Box / Helpdesk

Complaint Box / Helpdesk

11 Articles

How to define escalation matrix for your society complaints?

  • 0
  • 2907

Closing/Cancelling the complaint

  • 1
  • 2789

Difference between Complaint Box Admin and Complaint Category Admin?

  • 0
  • 2634

How do I delete wrong complaints or invalid complaints?

  • 0
  • 2835

How do I raise complaints via SMS?

  • 4
  • 7559

How does escalation matrix work for Complaints?

  • 1
  • 13328

How can I find which complaints have been escalated?

  • 1
  • 2904

Logging a new Complaint

  • 0
  • 4348

Searching Complaint history for a flat (when user calls about their flat)

  • -1
  • 2654

Updating the complaint

  • 0
  • 2484

What is the use of Job Card in Complaint Box?

  • 2
  • 5171

ApnaComplex – India’s #1 Apartment Management Platform

Get started on ApnaComplex  – India’s Best platform for Apartment / Housing Society Management. Manage Complaints, Monitor Assets, Bill members, Collect payments, Secure gate with Gatekeeper, track vehicles with Vehicle Sentry and much more.

Get trained on ApnaComplex!

We conduct 4 online training sessions every week for FREE! Book your training slot today.

Could not find an answer?

Please submit your query and we shall get back to you with a resolution.

Recent FAQs

  • How can tenants pay rent on the ApnaComplex app?
  • How can owners receive rent on the ApnaComplex app?
  • How to view staff attendance on the ApnaComplex app?
  • How to add Quarantine flats on the ApnaComplex app?
  • How to add vaccination status on the new ApnaComplex app?

Article Tags

account creation Accounting accounting period add school bus admin access to Maintenance advance payment apnacomplex registration Assets Bill cash flow statement Collection Gateway committee member complaint box Complaints credit note Directory E-mail id e-polls Expenditure Expenses forum Gatekeeper Gatepass Getting Started GST Home Invoice. Maintenance Staff Make payment member income members My Profile my statement non-member income Notifications opening balance payments Polling booth push notifications receipts and payments reminders SMS society accounting Vehicle Sentry Water Monitor
© Copyright Eukeia Technologies Pvt. Ltd..