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Complaint Box / Helpdesk

12 Articles

How to Raise and Track Complaints on ApnaComplex App

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  • 1015

How to define escalation matrix for your society complaints?

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  • 1355

Closing/Cancelling the complaint

  • 1
  • 1853

Difference between Complaint Box Admin and Complaint Category Admin?

  • 0
  • 1826

How do I delete wrong complaints or invalid complaints?

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  • 1842

How do I raise complaints via SMS?

  • 4
  • 5282

How does escalation matrix work for Complaints?

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  • 9869

How can I find which complaints have been escalated?

  • 1
  • 1993

Logging a new Complaint

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  • 2681

Searching Complaint history for a flat (when user calls about their flat)

  • -1
  • 1760

Updating the complaint

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  • 1651

What is the use of Job Card in Complaint Box?

  • 2
  • 3142

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