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    Author: achelpadmin

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    2. Articles posted by achelpadmin
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    18 Jan, 2016
    Owner vs Tenant – Access Control

    Both Owners and Tenants have similar access to all features of the portal in exception to the below : 1. Notices/Discussions/Documents specifically posted with an access control setting of “Only

    Continue ReadingOwner vs Tenant – Access Control

    18 Jan, 2016
    Some details of my unit/flat/plot are incorrect. How do I update them?

    1. Login to ApnaComplex. 2. Go to Home->My Profile from Left Nav Bar. 3. Go to “Unit Details” Tab. 4. Click the “Edit Details” icon and update the necessary details

    Continue ReadingSome details of my unit/flat/plot are incorrect. How do I update them?

    18 Jan, 2016
    Add administrator role to the member

    1. Go to Directory ->Members. 2. Filter for the necessary block and click on Go button. 3. Filter for the member who needs to be given admins roles. Click on

    Continue ReadingAdd administrator role to the member

    18 Jan, 2016
    Details (such as super built up area, intercom) of some of the units is incorrect. How do I correct the same?

    1. Login to ApnaComplex. Ensure you are in Administrator mode. 2. Go to Complex->Residential Units. 3. Click the “Edit Details of this Residential Unit” icon against a given unit and

    Continue ReadingDetails (such as super built up area, intercom) of some of the units is incorrect. How do I correct the same?

    18 Jan, 2016
    How do I change a member’s flat/plot/villa?

    1. Login to ApnaComplex. 2. Go to Directory->Members and then select the incorrect flat against which you added a member and click “Inactivate User” icon in the actions column. This

    Continue ReadingHow do I change a member’s flat/plot/villa?

    18 Jan, 2016
    How do I send reminder mails to members who never logged in?

    As an administrator, you might have noticed that few people have never logged in to the portal. You might want to send a reminder to all such people asking them

    Continue ReadingHow do I send reminder mails to members who never logged in?

    18 Jan, 2016
    How do I add Committee Members?

    You can mark any of the owners as a committee member by following the process below: 1. Go to Directory->Members. 2. Select the necessary block in which the member resides

    Continue ReadingHow do I add Committee Members?

    18 Jan, 2016
    How to create a user without assigning block ID or apt number and assign admin role?

    Please add the user as a Maintenance Staff by going to Directory->Maintenance Staff. Click on Add Maintenance Staff and add the Member. After adding the staff, you can click on Add/Edit roles of this Maintenance staff present in the

    Continue ReadingHow to create a user without assigning block ID or apt number and assign admin role?

    18 Jan, 2016
    How to setup Administrative Access to Maintenance staff?

    Go to Directory->Maintenance Staff, click on View/Update Role icon that is present in the actions column. Note: Ensure that you click “Add Maintenance Staff” button at the top in case

    Continue ReadingHow to setup Administrative Access to Maintenance staff?

    18 Jan, 2016
    Is “inactivate user from this house” same as delete user? Can I also add this user again at a later point?

    There is no ‘delete user’ functionality in the system. The effect of ‘inactivate user’ is that, the user will no longer have access to that community (assuming the user is

    Continue ReadingIs “inactivate user from this house” same as delete user? Can I also add this user again at a later point?

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