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  4. How to use the ‘Leave at Gate’ feature?
  1. Home
  2. Gatekeeper
  3. How to use the ‘Leave at Gate’ feature?

Now, you can authorize security guards to collect a parcel on your behalf with the ‘Leave at Gate’ feature. This ensures that your parcel is picked up even when you’re not at home. Here are the steps for using ‘Leave at Gate’ feature:

Step 1: When your parcel reaches the gate of your Society, the security guard sends an entry approval request to you. Please choose the ‘Leave at Gate’ option.

The authorized security guard collects the parcel on your behalf and a six-digit passcode is immediately generated and can be viewed in the app.

Step 2: Click on ‘Invite Visitor’ from the dashboard

Step 3: Clik on ‘Visitor History’ tab and then click on ‘Claim Package’ button to view the six-digit passcode

Step 4: When you click on ‘Claim Package’ button the passcode will pop up at the bottom

Step 5: Share this passcode with the security guard to collect your package.

If you need any help please write to us at support@apnacomplex.com, we would be happy to help.

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