You can schedule your committee meetings in ApnaComplex and automate it daily/weekly/monthly. Moreover, you do not have to remind members/invitees every time about the scheduled meeting, you can configure the system to automatically send multiple Email/SMS reminders to the invitees of the meeting. You can also add action items, post […]
How to schedule a committee meeting?
You can schedule your committee meetings in ApnaComplex and automate it daily/weekly/monthly. Moreover, you do not have to remind members/invitees every time about the scheduled meeting, you can configure the system to automatically send multiple Email/SMS reminders to the invitees of the meeting. You can also add action items, post […]
How to use the ‘Leave at Gate’ feature?
Now, you can authorize security guards to collect a parcel on your behalf with the ‘Leave at Gate’ feature. This ensures that your parcel is picked up even when you’re not at home. Here are the steps for using ‘Leave at Gate’ feature: Step 1: When your parcel reaches the gate of your […]
How to schedule automated reports to specific groups(Committee members/Admins/Members/Staffs)?
Committee members can schedule automated reports to specific groups at specified time frequencies. This can be done by following the below steps: Step 1: Login to the web portal using your credentials Step 2: From the side menu, click on ‘Reports’ and then click on ‘Scheduled Reports’ from the drop-down […]
How to define escalation matrix for your society complaints?
You can define the escalation matrix for your society so that member complaints can be resolved within the specified time and ensure none of your resident complaints go unaddressed. In ApnaComplex, complaints can be assigned to a primary (Level 1) owner and can be escalated to two next levels automatically. […]
How to add a penalty charge for the defaulters?
There are different ways to calculate penalty charges for defaulters. Listed below are the steps on how to add a penalty charge for defaulters: Step 1: Click on ‘Income’ and then click on ‘Member Income’ Step 2: Click on ‘Manage Penalty’ Step 3: Click on ‘Add Penalty Scheme’ Step 4: At first, […]
How to publish defaulters’ report?
ApnaComplex has numerous options to publish the defaulters’ list, based on how long the dues are overdue. You can even send the defaulters’ statement to the members, making it easier for them to get complete details of all the overdue charges against their flat. To publish the defaulters’ report please follow the steps below: […]
How to raise customizable invoices in multiple formats?
ApnaComplex has powerful capabilities to customize invoices as per your Society needs and can be configured easily in a few simple steps. Below are the descriptions for raising an invoice based on multiple formats: Step 1: Login to the Web portal Step 2: Click on ‘Income’ and then click on ‘Add […]
How to pay staff salary on ApnaComplex App?
Now, you can pay as well as track your household staff salaries from your ApnaComplex App without paying any convenience charge. Currently, the App supports UPI and Cash payments. In either case, your residents can track all the payments made to their staff on their ApnaComplex App, eliminating any potential disputes. Just follow […]
How to Fix Visitor Notification Issue on ApnaComplex App
Recent updates by most Chinese smartphone manufacturers (like Xiaomi, Oppo, Vivo, etc.) have disabled App notifications by default in order to enhance battery life. So, some of you using these mobiles may not be getting visitor notification from your ApnaComplex App. Please follow the steps mentioned below to enable notification for ApnaComplex […]