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    Author: achelpadmin

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    2. Articles posted by achelpadmin
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    29 Feb, 2016
    I have stopped receiving e-mails. How to rectify?

    If you were receiving e-mails in the past and suddenly stopped getting them, this could be because your e-mail id is incorrect, or might have changed or your e-mail service

    Continue ReadingI have stopped receiving e-mails. How to rectify?

    28 Feb, 2016
    I am getting too many emails. How do I stop receiving them?

    At times, emails on your society’s mailing list can be too many to handle. To stop receiving these emails, please login to portal and go to Home->My Profile or click on picture at

    Continue ReadingI am getting too many emails. How do I stop receiving them?

    28 Feb, 2016
    Does inactivating a committee member inactivate the member’s account as well?

    When you inactivate a committee member (in Directory->Committee Members –> Inactivate), there is NO impact on the user’s account. User can login to your society’s portal as always. There is NO impact on the

    Continue ReadingDoes inactivating a committee member inactivate the member’s account as well?

    18 Jan, 2016
    How to setup Administrative Access to Maintenance staff?

    Ensure you click “Add Maintenance Staff” button at the top in case the staff is not added yet. Go to Directory->Maintenance Staff, click on View/Update Role icon that is present

    Continue ReadingHow to setup Administrative Access to Maintenance staff?

    18 Jan, 2016
    How to validate members requesting to join the portal?

    Administrators can go to Complex->Settings and check the box for “Enable document upload for new Joinees” setting. Once checked, any new member requesting to join the portal will be forced

    Continue ReadingHow to validate members requesting to join the portal?

    18 Jan, 2016
    I am getting errors while uploading excel. What could be the reason?

    ApnaComplex supports excel upload for most of the functionality. Units, Members, Vehicles, Assets, Opening Balances, Charges, Payments, Bills, Expenses, Credit Notes and many more – all these have excel templates.

    Continue ReadingI am getting errors while uploading excel. What could be the reason?

    18 Jan, 2016
    Unable to access certain features of portal upon login

    The most likely reasons why you are unable to access all features of the portal upon login are (a) You are are not associated with any community (b) You have

    Continue ReadingUnable to access certain features of portal upon login

    18 Jan, 2016
    How do I record Minutes of a Meeting (AGM, Committee meetings etc.)?

    To add minutes of meetings (GBM with society, Committee meeting etc.), you can use any of the following two ways: a. Go to Repository->Upload Documents and upload the documents. Based

    Continue ReadingHow do I record Minutes of a Meeting (AGM, Committee meetings etc.)?

    18 Jan, 2016
    How to post an “Effective” Classified?

    The objective of posting any classified is to attract relevant audience who might be interested in what you are offering to buy/sell. Here are tips to post a good classified

    Continue ReadingHow to post an “Effective” Classified?

    18 Jan, 2016
    How to delete the previously associated parking lots of a particular flat?

    Please follow the below steps to delete previously associated parking lots of a particular unit in the system. This is usually needed when a owner sells one of his/her parking

    Continue ReadingHow to delete the previously associated parking lots of a particular flat?

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