-
Getting Started
49 Articles- Getting Started with the New App 35 Articles
- How can we get started on ApnaComplex?
- How do I create an account in ApnaComplex?
- How do we get started with Gatekeeper App?
- How to post a classified / buy / sell notice?
- How do I create an account for my Facility Manager and other staff?
-
Meeting
5 Articles- Add Action Item Tracker 1 Article
- Mark Attendance 1 Article
- Add Minutes of Meeting 1 Article
- Scheduling Meeting 1 Article
-
Device Settings - Notifications
19 Articles- Oppo Notification Settings 1 Article
- Xiaomi Notification Settings 1 Article
- Vivo Notification Settings 1 Article
- Fix Visitor Notifications 1 Article
- One Plus Notification Settings 1 Article
-
School Bus @ Gate
9 Articles- What is the purpose of School Bus @ Gate?
- How can I join a school bus route?
- Where can I see the movement details of a specific School Bus?
- How can I get alerts/notifications when my child’s school bus arrives at main gate of my apartment?
- My child has moved to a different school. What do I have to do to get the appropriate notifications?
-
GST
20 Articles- Criteria for Housing Society to be under GST
- Can Housing Societies use Composition Scheme under GST?
- What is the GST Tax Rate for Maintenance Charges in a Housing Society?
- What are the compliance requirements for GST for a Housing Society?
- What is the GST on Club House or Party Hall Rentals in a Housing Society?
-
Email / SMS
10 Articles- How to opt-in to receive SMS notifications?
- I have stopped receiving e-mails. How to rectify?
- I am getting too many emails. How do I stop receiving them?
- How can I ensure that I receive the emails that you send me?
- I have sent SMS to all residents. It did not reach most of the residents. What could be the issue?
-
Administrators
22 Articles- Schedule Reports 1 Article
- Committee Members 5 Articles
- How do I send reminder mails to members who never logged in?
- Is “inactivate user from this house” same as delete user? Can I also add this user again at a later point?
- How to setup Administrative Access to Maintenance staff?
- How to create a user without assigning block ID or apt number and assign admin role?
- How do I send reminder mails to members who never logged in?
-
Owners / Residents
13 Articles- Some details of my unit/flat/plot are incorrect. How do I update them?
- Owner vs Tenant – Access Control
- My name is listed against an incorrect flat/plot. How do I correct the same?
- Important : Changes to SMS Notifications for ApnaComplex Users
- I have multiple units with one email ID. How do I add the same into ApnaComplex?
-
Gatekeeper
21 Articles- Leave at Gate 1 Article
- Security Guard Patrol 3 Articles
- My Gatepass 12 Articles
- How do we search visitors based on the vehicle number in Gatekeeper application?
- How do we get started with Gatekeeper App?
- Getting Started with ApnaComplex Water Monitor
- How to use the ‘Leave at Gate’ feature?
- How to view quarantined flats in Gatekeeper App?
-
Vehicle Sentry
7 Articles- What is Vehicle Sentry?
- How to I associate RFID Tag with a vehicle?
- When a vehicle is deleted from ApnaComplex portal, will the RFID Tag also get blocked at the Gate?
- A resident who was issued a RFID tag for his/her vehicle is moving out. How to ensure s/he cannot enter the campus?
- Where can we see the Vehicles Movement / Vehicle Tracking Details?
-
Collection Gateway
5 Articles- How do I know my Collection Gateway Account Number?
- Does the society need to a open a new bank account for Collection Gateway?
- Should members open a new bank account to use Collection Gateway?
- How does Collection Gateway help in reducing efforts?
- How to add Collection Gateway account details as beneficiary?
-
Forums
13 Articles- Photo Gallery 0 Articles
- Repository 0 Articles
- Notice Board 0 Articles
- Survey 2 Articles
- Polls 6 Articles
- Groups 4 Articles
- Discussion Forum 2 Articles
-
Facility Management
27 Articles- Asset Management QR code 1 Article
- Facility Management with QR codes 5 Articles
- Maintenance Logs QR codes 0 Articles
- Meeting Management 5 Articles
- Inventory Tracking 0 Articles
-
Vehicle Manager & Parking Lot Manager
5 Articles
- How to map parking lots to a particular unit in bulk?
- How to map a particular parking lot to a particular flat only?
- How to limit number of vehicles to be associated with one parking lot?
- How to delete the previously associated parking lots of a particular flat?
- A resident who was issued a RFID tag for his/her vehicle is moving out. How to ensure s/he cannot enter the campus?
- Asset Tracking 7 Articles
- Action Item Tracker 0 Articles
- Vendors 1 Article
- Facility Booking 3 Articles
-
Accounting
29 Articles- Defaulters' List 1 Article
- Invoices 2 Articles
- Bank & Cash 3 Articles
- Financial Reports 4 Articles
- Accounting Periods 4 Articles
- How to create Journal entries?
- I see all accounting heads from previous year. Can I delete some of them and add new ones?
- I need to change Corpus Fund from Income account to a Balance Sheet account. How to do that?
- How to record Depreciation?
- How do I start entering transactions in a new Financial Year?
-
Member Income
38 Articles- Payments 10 Articles
- How to setup member income categories (Charge Types / Income Heads) in the society accounting module?
- How to handle Suspense Receipts?
- If a Family owns multiple flats,with one registered email id, and different names across each flat, in such case which name is present in the raised invoice.
- How to upload past advances of the members available with the society?
- How to issue Credit Note to members?
-
Non Member Income
4 Articles- How to setup different non-member income categories (income heads) in the society accounting module?
- How to handle Suspense Receipts?
- How to handle cheque bounce charges on non-member income?
- How to configure Commercial units / Shops and raise invoices against them under non-member income?
-
Expenditure
11 Articles- How to setup expense heads in society accounting module?
- How to setup budgets for expense heads in the society accounting module?
- How to record charges levied by the bank, towards account maintenance in system (eg: cheque bounce and cheque book charges)?
- Viewing outstanding payments against a vendor
- Reverting payment against a bill
